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Home      Cancellation Policy

            

In today’s hectic world unplanned issues come up for all of us. We recognize this fact, but we respectfully request that you cancel your scheduled appointment by phone or e-mail a minimum of 24 hours in advance. That way the open slot can be filled with someone needing an appointment.


Failing two scheduled appointments in a row or three appointments within six months will result in a scheduling hold for Massage Appointments being placed on your account. This means you will not be able to schedule appointments with hazelbodyflower.com department.

We enforce a strict booking and cancellation policy and will ask for a Credit Card Number and Expiry Date or Gift Voucher number at time of booking in order to secure your appointment time.  Please be aware that fewer than 24hrs cancellation notice will attract a 50% cancellation fee and less than 3 business hours or a no show will forfeit 100% of the treatment cost. Cancellations or changes to scheduled appointments must be made at least 24 hours in advance of the scheduled appointment. Otherwise you will be billed for the full cost of service as a cancellation fee. The same fee apply for missing an appointment.

You are finally responsible for all the appointment you book online scheduling system.  Be sure to include and verify your correct 'e-mail' address  in the online scheduling system to ensure that you receive all appointment confirmation, and cancellation e-mails. Remainder e-mails as well as remainder calls are a courtesy and wether or not you receive you are still liable for appointments that you make. After you make your first appointment, be sure that you are receiving e-mails from the  online online schedule system. For your benefit make sure that they are not being rejected by your spam software or being filtered out of your inbox for any reason. If you are not comfortable using the online booking system and are unwilling to assume the risk of your errors please do not use it to schedule appointment. You are alway welcome to call 888-906-8880 ext (1) to book your appointment.

The client legally agrees to all of the following terms of the online scheduling system, hereafter referred to as "system". And concerning regards to hazelbodylower.com health care relationship with other certified therapist hereafter referred to as Independent contractors. I realize that I have a choice to agree to these terms to other health care organization and independent contractors that I book for my wellness and  massage services hear on hazelbodyflower.com .

 I understand that massage should not be construed as the substitute for medical examination or treatment and that I should see a physician, chiropractor or other qualified medical specialist for any mental or physical ailment I am aware of. I affirm that I will tell my provider all my known medical conditions BEFORE MY MASSAGE APPOINTMENT. I agree to keep the provider updated as to any changes in my medical profile,  Practitioners do not prescribe or recommend discontinuance of any prescription drugs. Rather our services focus on building health through proper nutrition, a healthy lifestyle, natural detoxification, and massage therapy. We take great pride in knowing that our licensed professionals are some of the best in the profession. All of our massage therapists have completed formal training programs with state licensed and accredited schools. In addition,they hold professional licenses with the authority that regulates massage therapy in the state services are being provided. I understand that all independent contractors,organizations,practitioners at hazelbodyflower.com are all over 18 years of age and certified under the state they conduct their therapy cervices.  

I understand I use this system at my own risk and it is my responsibility to only use the system if I understand what I am doing. This system is being offered as a convenience and I do not need to use it to book appointments.  Reminder emails, as well as reminder calls, are a courtesy and whether or not I receive them I am still liable for appointments that I make. I understand that hazelbodyflower.com does not staff a help desk to support this system by phone calls outside of Monday through Saturday 10 am to 6 pm. I understand that if I have problems with the system it may take up to 24 hours, or longer (especially during a weekend), to get a response. To get faster respond  I understand that emailing help desk my issue will be the best way to get proper respond. 

Unlike doctors, hazelbodyflower.com does not/usually schedule several clients in the same time slot.  I realize the time I book with an hazelbodyflower.com practitioner is reserved specifically for me the client. If I, the client cancel on short notice or forget appointment, I realize I have waisted 1 1/2 hours of the practitioners time. I also agree that it is very difficult to fill that time slot with less than 24 hours notice. I the client will respect the practitioners time so that the practitioner may respect mine. 

 
The providers listed on this website perform massages for therapeutic purposes only. It is understood that any inappropriate behavior such as excessive drinking, drug use, illicit or sexually suggestive remarks, or advances made by me will result in immediate termination of the session, and I will be liable for payment for the "full" scheduled appointment. After the dispute is evaluated by hazelbodyflower.com, and hazelbodyflower.com determines that the client was at fault, the provider has the right to use hazelbodyflower.com to process the client's credit card. I understand that since I am new to the booking system and due to the possibility of error, if I am at all unsure of how to book an appointment that I should call 880-906-8880 and ask for assistance in the booking process.
If I book an appointment, even accidentally, then I am financially responsible for that appointment. 


I understand that I will pay for outcall and In-call sessions 100% in advance with appointment booking online when I schedule with an independent contractors,organizations, and practitioners on hazelbodyflower.com. 

Rates may change without notice.

I agree to cancel and/or reschedule my sessions at least 24 hours in advance of my scheduled appointments by calling or leaving a voice mail message at 888-906-8880. If I fail to do so or don't show for my session I will be charge to pay the full session fee,by credit card mail or via an email invoice that will be sent to me.If I fail to pay within 10 days of receiving the invoice then hazelbodyflower.com has the right to send me to collections.  The online scheduling system will not allow clients to make any changes to appointments during the 24 hours prior to a specific appointment.

Cash, checks, and credit cards (Master Card, Visa, Amex and Discover) are acceptable methods of payment. There will be a $30.00 fee charged if my check is bounced due to insufficient funds.If a client fails to pay for missed appointments or any other fees due and owing then said client will be restricted from booking future appointments until fees are paid in full.


I understand that the information divulged during an appointment is confidential and that the practitioner will protect my confidential information.

Privacy & Protection: All information gathered in the system is maintained through an encrypted and secure server.  The clients privacy of personal and health information is safeguarded according to HIPAA government regulations. No other clients using the system will be able to view my bookings or personal information.  Only the internal authorized staff of hazelbodyflower.com have access to the booking system.

I authorize hazelbodyflower.com to contact me via the contact information I provide for any reason related to my relationship with hazelbodyflower.com.

I authorize hazelbodyflower.com to collaboratively support my health needs with my other health care providers as I disclose orally and written form or to those health care providers that have referred me.

I know that I am responsible for my own health and actions and only I can heal myself. Massage therapy, nutrition counseling, health care products and my practitioner are only tools I employ to help me. I initiate services here with this in mind.

I understand that my practitioner is not a doctor but a licensed massage therapist and any therapies, conversations or sessions used to support my wellness do not infer or intend to diagnose,treat or cure physical, mental, emotional or spiritual disorders.

Before receiving massage therapy, I agree to always review the contraindications, and provide a copy of a prescription from my doctor to my practitioner regarding any contraindications that apply to me.

I understand that the "Terms of Use" of using the Online Scheduling System may be updated without notice to further protect all parties involved. I understand that I am bound to the terms posted publicly at the time appointments were made. I agree to review the terms before each new appointment to ensure my understanding and compliance.  If major changes are made I agree to allow hazelbodyflower.com to email me with these changes if they so choose.










  




    
       
     
    
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